TBA Law Blog

TBA Law Blog

Should We Redefine ‘Productivity’ for the Hybrid Era?

Posted by: Stacey Shrader Joslin on Jan 19, 2022
News Type: Wellness Wednesday

Studies seem to indicate that simple measures of productivity that have worked in the past may not be the right assessment tools for hybrid work. Jaime Teevan, chief scientist at Microsoft, makes the case in the Harvard Business Review that managers should expand the way they think about productivity to include elements such as well-being, social connections, collaboration and innovation. Though traditional measurements show that productivity has remained high with at-home work, those metrics do not tell the whole story, she says. Employees report working longer hours, feeling overworked and exhausted, and losing connection to coworkers. Teevan argues these negative impacts can be moderated with a better understanding that remote and in-person work have different advantages and disadvantages. Rather than expect the same outcomes from each, we should focus on what makes them unique and prioritize those elements.

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